Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service team is taught to fast care for all cloud hosting customers’ problems and support requests. Via our ticketing system, you’ll be able to supply your question and a support crew fellow member will likely get back to you in only maximum sixty minutes. Actually, practice has shown that the normal solution time frame is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Our technical support service is offered by a crew of qualified employees who’re able to answer to your issue straight away. You could contact the tech support team team by opening a customer assistance ticket from your Online Control Panel or by posting us an email message. On business days, you may also call us on the telephone or use the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need guide while working within the Control Panel, you can always press the Help key and see your query in the listing of articles or blog posts that will came up. We have also turned much of the content articles into videos. The listing of video lessons will load if you select the Videos option present in the top right angle.